These Terms and Conditions ("Terms") govern your participation in the SMS messaging program and use of services operated by Bella Nova Cleaning ("we," "us," or "our"). By opting in to receive SMS messages from us or using our services, you agree to these Terms.
1. Program Description
Bella Nova Cleaning operates an SMS messaging program to connect cleaning companies with subcontracting opportunities in the Northern Virginia area. We also provide eco-friendly, toxic-free residential cleaning services directly to homeowners.
2. Opt-In and Consent
By replying YES to our initial message, you consent to receive recurring SMS messages from Bella Nova Cleaning about subcontracting opportunities and related business communications. Your consent is not a condition of any purchase or business arrangement.
3. Message Frequency and Content
Message frequency varies. You may receive:
- An initial outreach message about available opportunities.
- A follow-up message with a registration link if you express interest.
- Occasional updates about new subcontracting opportunities.
Message and data rates may apply. Check with your mobile carrier for details about your messaging plan.
4. Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Upon receiving your STOP request:
- You will receive a single confirmation message acknowledging your opt-out.
- No further messages will be sent to your phone number.
- Opting out of SMS does not affect any existing business relationship or agreement.
5. Help and Support
For help with our SMS program, you can:
- Reply HELP to any message for assistance.
- Email us at support@bellanovacleaning.com.
6. Supported Carriers
Our SMS program is compatible with most major US mobile carriers, including AT&T, Verizon, T-Mobile, and others. Carriers are not liable for delayed or undelivered messages.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information. We do not sell or share your phone number or personal information with third parties for marketing purposes.
8. Cleaning Services Terms
For residential cleaning services, the following terms apply:
- All quoted prices are estimates and may vary based on the actual condition and size of the property.
- We use only eco-friendly, toxic-free, PFAS-free cleaning products.
- Cancellations must be made at least 24 hours before the scheduled appointment.
- We are fully insured. All team members are background-checked.
9. Disclaimer
Our SMS messages are for informational purposes and to facilitate potential business relationships. We do not guarantee any specific volume of subcontracting work, revenue, or business outcomes. Any subcontracting arrangements are subject to separate agreements between the parties involved.
10. Modifications
We reserve the right to modify these Terms at any time. Changes will be effective when posted. Continued participation in the SMS program or use of our services after changes constitutes acceptance of the modified Terms.
11. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.
12. Contact Information
Bella Nova Cleaning
Email: support@bellanovacleaning.com
Website: bellanovacleaning.com
SMS Help: Reply HELP to any message
SMS Stop: Reply STOP to any message